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Subscribe to this list via RSS Blog posts tagged in Customer Relationship Management

b2ap3_thumbnail_vendor_management_400.jpgIn order to function properly, any business will need to procure certain pieces of equipment. Some of this equipment will be specialized to the business’ purpose, while some will be the sort that may be more commonly found in offices everywhere. This equipment must be procured from somewhere, and this is where vendors come in--but who in your organization is responsible for your vendor management?

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b2ap3_thumbnail_customer_service_400.jpgThe Internet gives customers a platform to be heard like never before. A customer’s opinion of your business dealings, when amplified online, can make or break your company. This reality requires modern enterprises to take customer service very seriously, which is easier said than done.

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b2ap3_thumbnail_android_wifi_hot_spot_400.jpgWe all know how touchy WiFi can be, especially when you need it most. A shoddy wireless signal can be especially troublesome if you have tasks that need to be completed, and you need a WiFi connection to complete them. Instead of getting all flustered and calling your ISP, try using your Android smartphone as a mobile hotspot.

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b2ap3_thumbnail_voip_is_cost_effective_400.jpgAre your employees trained to answer the phones in a helpful and professional manner? If you're not intentional about this, calls made to your company will be fumbled, notes will be scribbled on paper, and clients will lose confidence in your business. One way to really impress callers is to equip your staff with phone features allowing them to know pertinent information about a client before they answer the phone.

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b2ap3_thumbnail_decisions_400.jpgThe Internet makes marketing your business much easier, but it's not that way for everyone. A restaurant in California has responded to the standard Internet marketing strategy with an out-of-the-box method of its own. David Cerretini, co-owner of the Italian restaurant Botto Bistro, has told his strategy to USA Today; "I want to be the worst restaurant in the San Francisco area!"

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Automate Your Sales Proposal with QuoteWerks

Posted by on in IT Blog

b2ap3_thumbnail_werks400.jpgOne of the most fundamental parts of business is creating sales quotes and proposals. It's a necessary step of the sales process that's often overlooked because so much attention is given to the sales presentation. Yet, even a dynamic presentation will fail if it's followed up by a substandard proposal. QuoteWerks is a great sales quoting software that will help you close the deal!

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How Good is Your Technologese?

Posted by on in IT Blog

b2ap3_thumbnail_vendhead400.jpgHave you ever talked with an IT technician about how technology works, and one minute into their explanation you zone out and can't understand a word they're saying? They're speaking English, you recognize the words, yet you can't make sense of anything. In situations like this, you need an interpreter that speaks technologese, we can help.

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You wouldn't make a major technology purchase without first researching it. A person who gives you advice is essentially putting their reputation on the line. When it comes to technology and our IT services, we will confidently offer you our expert advice in order to help provide you with the best solution possible. In business, this is called a guarantee!

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