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Customer Service Success Story

Posted by on in Miscellaneous

Customer Svice Success Story
Carrie Valenzuela, Firm Administrator

Carrie is the Firm Administrator for a Valley law firm. They’ve been clients with Total Networks since early 2016. She was gracious enough to take time from her busy schedule to talk about their experience in partnering with Total Networks for managed services.

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b2ap3_thumbnail_fake_news_is_a_thing_400.jpgIn today’s political, social, and economic environment, information is more valuable than ever. However, this increased importance, paired with the speed that data can be dispersed via the Internet, has enabled many to use false information to manipulate the general public into agreeing with their views and acting upon them.

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b2ap3_thumbnail_BuzzBee400.jpgHave you ever felt like talking to someone in the technology industry was like speaking with someone who spoke a different language? You’re not alone. It’s no secret that the IT industry loves their jargon - and has dozens of buzzwords at any given time. These are a few such words that have the industry buzzing right now!

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b2ap3_thumbnail_pizza_delivery_bot_400.jpgDid you know that over 2,000 Domino’s Pizza franchises in Australia, New Zealand, France, Belgium, The Netherlands, Japan, and Germany feature delivery by robot? Starship Technologies, a self-driving robotics company, announced on March 29th that they would be partnering with Domino’s to revolutionize the way the delivery process works.

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b2ap3_thumbnail_congress_isp_400.jpgIn October of 2016, the Federal Communications Commission designed a set of rules known as the Broadband Consumer Privacy Proposal. These rules had intended to flip the status quo and require Internet service providers (ISPs) to gain their customers’ permission before they harvested their browsing histories to sell to advertisers. This proposal is now moot with the establishment of a new law that passed through Congress and was signed by President Trump in April 2017.

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